BGDLucky Terms & Conditions — Read, Understand, and Comply

These Terms and Conditions govern the use of the BGDLucky platform (bgdlucky.ws) and the associated mobile application. BGDLucky is an internationally licensed online gaming and betting platform serving users in Bangladesh.

Compliance with BGDLucky's Terms and Conditions is mandatory for all registered users. BGDLucky reserves the right to temporarily or permanently close any account that violates these terms.

All games, payment services, bonus offers, and promotional activities available on the BGDLucky platform are governed by these Terms & Conditions. Individual games or promotions may also carry their own specific terms, which will be stated in the relevant section.

BGDLucky reserves the right to modify these Terms & Conditions at any time without prior notice. Any updates will take effect immediately upon publication on the website. It is the user's responsibility to check this page regularly and stay informed of any changes.

The following requirements must be met to register an account with BGDLucky:

• The applicant must be at least 18 years of age or older must be.
• All information provided at registration must be truthful, accurate, and complete.
• Each individual is only permitted one account may create.
• Only one account may be registered per email address.
• Each mobile number can be used to verify one account only.

Identity Verification (KYC)

BGDLucky may request identity documents from users at any time. The KYC process may require submission of any one of the following documents:

• National ID Card (NID)
• Passport
• Birth Registration Certificate (where applicable)
• Proof of mobile banking account

BGDLucky reserves the right to hold withdrawals until KYC is complete. Accounts registered with false information will be suspended and balances forfeited.

Deposit

BGDLucky currently supports deposits via bKash, Nagad, and Rocket. The following conditions apply to all deposits:

• Minimum Deposit Amount: BDT 100।
• Deposits are typically credited to your account instantly.
• A mobile banking account registered in your own name must be used for deposits.
• Deposits made through third parties will not be accepted and may be returned.

Withdrawal

The following rules must be followed when processing a withdrawal:

• Minimum withdrawal amount: BDT 300।
• Withdrawals can only be made to the payment method used during registration.
• Standard withdrawal processing takes 3–30 minutes time required.
• Additional verification may be required for large withdrawal amounts.
• Meeting the wagering requirements is mandatory before any bonus funds can be withdrawn.

Transaction Limits

BGDLucky may set daily or monthly deposit and withdrawal limits at a user's request or for security reasons. Higher limits apply for VIP members.

BGDLucky offers a variety of bonuses and promotional offers. Each bonus comes with its own terms that must be read before claiming.

General Bonus Terms

• Each bonus has Wagering Requirement (WR) applies, which is generally 10–30 times the bonus amount.
• Winnings from bonuses cannot be withdrawn until the wagering requirements have been met.
• Each bonus has an expiry date; expired bonuses are automatically cancelled.
• The same bonus cannot be claimed more than once unless explicitly stated otherwise.

Welcome Bonus

A welcome bonus is available on your first deposit after registering at BGDLucky. To qualify for this bonus:

• This bonus applies to the first deposit only.
• Registration Within 7 days A first deposit is required.
• Once the welcome bonus has been claimed, no other welcome offers will be available.

Cashback & Reload Bonuses

Weekly cashback and reload bonuses are available for regular players. These bonuses require a specified wagering amount within a set time period. BGDLucky reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited on the BGDLucky platform. Any involvement in these activities will result in permanent account closure and the associated balance may be forfeited.

• Multiple Accounts: Creating multiple accounts under the same name or from the same device.
• Bots & Automation: Placing bets using automated software, bots, or scripts.
• Bonus Abuse: Strategic betting with the intent to circumvent bonus terms and conditions.
• Money Laundering: Using the platform for the purpose of money laundering.
• Collusion: Attempting to collude with other players to influence game outcomes.
• Hacking: Attempting unauthorized access to the platform's security systems.
• False Information: Providing false or inaccurate information during registration or the KYC process.
• Minor Access: Allowing a minor to use your account.

BGDLucky believes gaming is entertainment — not a livelihood. We care about the mental wellbeing and financial safety of every user on our platform. That's why BGDLucky offers dedicated responsible gaming features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily self-exclude your account for a set period of time.
• Betting History: View the complete history of your gaming activity.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Support Link: Reach out to a specialist for help with gaming addiction.

If you feel that gaming is causing problems in your life or for your family, don't wait — reach out to the BGDLucky support team. We're always ready to help.

BGDLucky takes the protection of your personal information very seriously. Data collected at registration is used solely for the following purposes:

• Account Management & Identity Verification
• Processing Financial Transactions
• Fraud Prevention & Security
• Customer Support
• Legal Compliance

BGDLucky never sells your personal information or shares it with third parties for advertising purposes. For more details, please see our Privacy Policy read.

BGDLucky may temporarily or permanently close an account under the following circumstances:

• Violation of the Terms & Conditions.
• If the account was registered using false information.
• If fraudulent or suspicious activity is detected.
• For legal or regulatory reasons.
• If the user wishes to close their account voluntarily.

If you wish to close your account, please contact our support team. You will be given the opportunity to withdraw any valid balance before closure, unless the account is being closed due to fraud.

If you have a dispute with BGDLucky, please follow the steps below:

1. Step One: Contact the support team directly via live chat or email. Most issues are resolved at this stage.
2. Step Two: If the support team is unable to resolve your issue, submit a formal complaint. BGDLucky will provide an official response within 72 hours.
3. Step Three: If the issue remains unresolved after the second step, you may escalate your complaint to BGDLucky's licensing authority.

In the event of a dispute over a game outcome, BGDLucky's server logs will be treated as the definitive record. If a loss occurs due to a technical error on the game provider's end, BGDLucky will make every reasonable effort to resolve the issue.

If you have any questions about these Terms and Conditions or need assistance, please contact the BGDLucky support team:

• Email: support@bgdlucky.ws
• Live Chat: Chat button in the bottom-right corner of the website
• Time: 24 hours a day, 7 days a week
• Language: Support is available in both Bangla and English

Our team is always here to help with any questions regarding BGDLucky's Terms and Conditions. We want your gaming experience to be safe, transparent, and enjoyable.