Learn exactly how your personal information is collected, used, and kept secure on the BGDLucky platform — all in full transparency.
A quick overview of the key pillars of BGDLucky's Privacy Policy
All your data is protected with 256-bit SSL encryption. From deposits to personal details, everything is transmitted through encrypted channels.
BGDLucky never sells your personal information to advertisers or third parties. Your data is used solely to provide our services.
Your data is stored on internationally certified secure servers. Security is maintained through regular audits and penetration testing.
BGDLucky is fully transparent about the cookies used on the website. You can update your cookie settings at any time.
You have the full right to update or correct your personal information stored in your account at any time.
In certain circumstances, you may request the deletion of your personal data. Beyond legal obligations, BGDLucky will honour such requests to the fullest extent possible.
Welcome to BGDLucky. We are an internationally licensed online gaming and betting platform providing a safe and trusted environment for users in Bangladesh. By using BGDLucky, you agree to this Privacy Policy.
This Privacy Policy applies to the BGDLucky website (bgdlucky.ws), mobile app, and all related services. We believe transparency is the foundation of trust — so every aspect of how we collect and use your data is explained here in plain language.
BGDLucky's Privacy Policy is built in accordance with international data protection standards. We do not misuse your information under any circumstances, nor do we sell it to third parties.
Various types of information are collected to provide services on the BGDLucky platform. The data collected is listed by category below:
| Data Type | Example | Mandatory? |
|---|---|---|
| Full Name | Your full name as it appears on your NID | Yes |
| Date of Birth | Day/Month/Year | Yes |
| Email Address | Active Email Account | Yes |
| Mobile Number | Bangladeshi number (+880) | Yes |
| Address | Division, District | Optional |
Certain information is collected automatically while you use BGDLucky:
BGDLucky uses the information it collects only for the specific purposes listed below. We never use your data for anything beyond that:
Your information is used to manage registration, login, identity verification, and account security.
Your information is required to accurately process deposits, withdrawals, and bonus-related transactions.
BGDLucky analyzes data to detect multiple accounts, bonus abuse, and other irregularities.
Your information is used to resolve issues quickly and provide personalized support.
User experience data is analyzed to continuously improve the BGDLucky platform.
Your information may be used to meet regulatory authority requirements and fulfil legal obligations.
BGDLucky's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security token | Deleted at end of session |
| Performance Cookies | Page load speed and error analysis | 30 days |
| Functionality Cookies | Language preference, user settings | 1 year |
| Analytics Cookies | Website traffic and usage statistics | 6 months |
You can disable cookies through your browser settings. However, disabling essential cookies may prevent some BGDLucky features from functioning properly.
BGDLucky follows the highest industry security standards to protect your data. Our security infrastructure is built across the following layers:
As a BGDLucky user, you have the following rights over your personal information:
To exercise these rights support@bgdlucky.wsSend us an email or reach out via live chat. BGDLucky will respond within 30 business days.
BGDLucky retains your information only for as long as necessary. The data retention policy is outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Delivery |
| Transaction Records | 5 years | Legal Obligations |
| KYC Documents | 5 years (even after account closure) | Regulatory Requirement |
| Gaming Logs | 2 years | Dispute Resolution |
| Support Chat | 1 year | Service Improvement |
| Cookie Data | Up to 6 months | Experience Improvement |
Once the retention period expires, your data is securely deleted or anonymized.
BGDLucky strictly prohibits registration and participation by anyone under the age of 18. We do not knowingly collect personal information from minors.
Date of birth is verified at registration and age is confirmed during the KYC process. Should any minor's information enter our system for any reason, it will be deleted immediately and the associated account will be closed.
BGDLucky reserves the right to update this Privacy Policy at any time. When changes are made, we will notify you through the following methods:
Continued use of BGDLucky after any changes have been made will be considered acceptance of the updated policy. For significant changes, you may be asked to review and accept the new policy again.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to BGDLucky:
We typically respond within 4 hours. Complex matters may take up to 30 business days.
BGDLucky takes your privacy and security seriously. Register for free today and start gaming on a platform you can trust.
By registering, you agree to BGDLucky's Privacy Policy and Terms & Conditions.